Patient’s Expressed Consent

I confirm that I am 18 years or older or the parent/legal guardian of the individual voluntarily seeking medical consultation, Telehealth services and/or Medical Tourism facilitation through the Hospitals and Doctors in network of Healthy Cosmos^® Pvt. Ltd. I voluntarily consent to receive electronic messages from Healthy Cosmos^® Pvt. Ltd. and its associated entities, employees, partners, affiliates, including personalized marketing materials, event invitations, consultations, and other communications.

Telehealth and Medical Tourism Services

I give my express consent to participate in telehealth consultations with recommended or chosen doctors or healthcare professionals from India and other countries listed on the Healthy Cosmos^® website. I permit my healthcare professional to use telehealth to assess, diagnose, share opinions, create treatment plans, prescribe medications, and order and review test results. I acknowledge my responsibility for the results and indemnify Healthy Cosmos^® Pvt. Ltd., its affiliates, and partners against all claims and legal actions.

For Medical Tourism services, I understand that:

1. Initial Consultation: The telehealth consultation or electronic communication can be the first step to understanding my medical needs and recommending suitable treatment options available in India or other listed countries.

2. Medical Document Submission: I will ensure to provide all relevant medical documents electronically for accurate assessment.

3. Treatment Plan: Based on my medical reports, I will receive personalized treatment options, costs, and duration of stay in the chosen country.

4. Travel Arrangements: Upon deciding to travel, I will send copies of my passport and those of my attendants. Healthy Cosmos^® & it’s affiliates will assist in obtaining medical visas, booking accommodations, and making necessary arrangements for my stay.

5. Logistics and Support: I will share my flight details with Healthy Cosmos^® for airport transfers, hospital appointments, and any required translation services.

6. Treatment and Recovery: I will undergo the recommended medical procedure/treatment in the chosen country and recover at the designated hospital.

7. Post-Treatment Care: After returning home, I will update my local physician and Healthy Cosmos^® on my medical condition for ongoing care.

Responsibilities and Liabilities

I understand that I must inform my doctor of any changes in my medical condition and follow their recommendations. I acknowledge that telehealth consultations will be conducted using the digital platform supported by Healthy Cosmos^® Pvt. Ltd. and its technology partners. I am aware of telehealth limitations and understand that my doctor may not diagnose or treat me as effectively as in-person visits.

Recording and Security of Information

I consent to the recording and storage of the telehealth consultation for quality assurance, training, and treatment planning purposes. I understand that while reasonable measures will be taken to protect the confidentiality and security of my information, complete protection cannot be guaranteed. I agree not to hold Healthy Cosmos^® Pvt. Ltd., its employees, or associated healthcare professionals liable for any data breaches.

Legal Compliance and Withdrawal of Consent

I understand that telehealth consultations and Medical Tourism services are subject to the laws and regulations of the country providing the service, and my doctor will adhere to these. I have the right to withdraw my consent for telehealth or Medical Tourism services at any time and can continue in-person visits as needed.

Indemnity

I indemnify and hold harmless Healthy Cosmos^® Pvt. Ltd., its directors, employees, affiliates, and associated healthcare professionals from any claims or damages arising from my use of the telehealth platform or data breaches or any services availed through them. I acknowledge that my personal and medical information will be stored in secure data centers in India or other secure locations and consent to such storage and necessary data sharing for comprehensive healthcare services.

Prescriptions and Medications

I acknowledge that any prescription provided during teleconsultation is legally valid only within the jurisdiction of the country providing the service. I consent to the facilitation of medication shipment by Healthy Cosmos^® for up to 90 days, subject to my agreement. I understand that I should consult local healthcare practitioners for the same medication available in my native country. If prescribed medication causes adverse reactions, I agree to discontinue use immediately and consult my local healthcare specialist.

General Acknowledgment

By signing, I acknowledge my understanding and voluntary consent to all the above terms. I confirm that I have read, understood, and voluntarily consent to telehealth consultations and Medical Tourism services facilitated by Healthy Cosmos^® Pvt. Ltd. I understand I can withdraw my consent at any time by contacting Healthy Cosmos^® Pvt. Ltd. I affirm that all provided information is true and accurate, and I accept full responsibility for any misrepresentations.